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Contact Us Coursebook with Audio CD Call Center English Skills

Описание

CONTACT US develops high-end professional English language communication skills for the BPO industry. The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.

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Лабиринт 1694 ₽ В магазин

Характеристики

Издательство CUP
Артикул (ISBN) 9780521124737
Тип обложки мягкая обложка
Язык British English

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